Cancellations

In the event an order needs to be cancelled, please refer to our cancellation policy below: 

Please note that not all orders can be cancelled.  Highly customized orders where we are building something very specific or orders where production has already started cannot be cancelled. Orders that have been packaged and prepped for shipping cannot be cancelled. Orders that have already shipped cannot be cancelled. All cancelled orders are subject to a 15% inconvenience fee.  Dealers who cancel orders will be removed from our dealer list and lose ordering privileges.  

If you wish to inquire about cancelling an order and would like us to check into this to see if it is possible, please email us your request.  We will check on it and send you a cancellation form to fill out.  This form must be completed fully as instructed and returned prior to the ship date of the item.  Submitting the form does not guarantee cancellation per the reasons listed above.  Forms without signatures will not be accepted and we will not hold shipments waiting on forms.