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Shipping Policy

We use UPS to deliver our packages.  Some smaller items are sent postal mail.  Most in stock items such as harnesses ship same day or next business day--depending when the order comes thru. Custom boxes or boxes with other customizations will take longer to fabricate so please understand that and be patient.  Tracking numbers for most shipments will be e-mailed at the time of shipment. Please allow adequate time for delivery to your area.  Please note that we do not ship on weekends and most carriers do not deliver on weekends or holidays.  Therefore if you need a particular item to arrive at a certain time, our advice is to order in advance.  We have a schedule and do not like being rushed at the last minute.  Some items can be shipped expedited in certain situations.  Extra charges will apply, simply contact us for rates.

 

 

Shipping Times 

Once an order has been accepted, the time that it takes prior to shipping varies depending on the item being purchased.  Specific availabilities are posted with each item so please refer to those.  If an item shows "avaliable", this does not mean in stock.  It means it can be ordered and is a very common item and typically built and shipped relatively quickly.  B2O is used for highly custom items, often lower demand items that often need vinyl work on the exterior or extra heavy duty construciton.  

Most of our boxes are built on demand.  Due to the sheer number of different box models we have accrued over the years, each having several speaker size and color options, along with some having several logo options, it is impossible to "stock" all of them.  In normal times, we typically can ship within a day or two.  In higher demand periods such as tax season or christmas time, we are seeing 3-4 times the volume each day, which causes a backlog and therefore a 1-2 week window is possible during these periods.  We are a growing company and are working diligently to try to satisfy the massive increase in demand for our product.  We appreciate your understanding and please be courteos when contacting our staff.  

 

 

 

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